When contractors drive outcomes rather than your committee, costs spiral and quality drops. Jobs expand beyond scope. Invoices arrive without warning. Nobody seems to own the result. Here's how a structured approach to contractor management changes that.
Define scope before work starts
Every job should have a clear scope agreed in advance: what's being done, to what standard, and at what cost. When the scope is vague, contractors fill the gaps — and the committee pays. At JKFM, we ensure a defined scope is in place before any works commence, so everyone knows what to expect.
One point of accountability
Committees shouldn't be chasing multiple trades for updates. A single point of contact — whether that's your facilities manager or a nominated lead — coordinates access, progress, and sign-off. That person is accountable to the committee for outcomes.
Quality checks before sign-off
Work shouldn't be considered complete until it's been inspected and approved. A final walkthrough, documented completion, and retention of certifications protects the OC. If something isn't right, it gets fixed before payment — not after.
With these practices in place, contractors stay accountable, and the committee stays in control.
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